Privacy policy

 

babyboof.shop respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how babyboof.shop collects, uses, stores, shares, and protects personal information when you visit or make a purchase through https://babyboof.shop.

This policy applies to customers, visitors, and other individuals who interact with our Shopify-powered website, purchase clothing or apparel from us, contact us, subscribe to marketing communications, or otherwise use our services.

For privacy questions, requests, or concerns, contact our Privacy Officer at info@babyboof.shopp.

1. Personal Information We Collect

“Personal information” means information about an identifiable individual. Depending on how you use our website and services, we may collect the following categories of information.

Information You Provide Directly

When you place an order, create an account, contact us, join our mailing list, submit a review, or otherwise communicate with us, you may provide:

• Your name

• Email address

• Telephone number

• Billing address and shipping address

• Order number and transaction details

• Clothing size, fit preference, colour preference, or product-related information you choose to provide

• Messages, questions, feedback, reviews, photographs, or other correspondence you send to us

• Marketing preferences and consent choices

• Any other information you voluntarily provide

Payment Information

Payments are processed through Shopify-supported payment services and other authorized payment providers. We do not intentionally store complete payment-card numbers in our own systems.

Payment processors may collect payment-card details, billing information, payment authentication information, and transaction information needed to complete your purchase, prevent fraud, process refunds, or comply with legal obligations. Their handling of information is governed by their applicable privacy notices and terms.

Information Collected Automatically

When you browse babyboof.shop, certain information may be collected automatically through cookies, pixels, log files, and similar technologies. This information may include:

• IP address

• Browser type and version

• Device type, operating system, and device identifiers

• Language, time zone, and approximate location derived from IP address

• Pages viewed, products viewed, searches performed, and links clicked

• Dates, times, referring websites, and browsing activity

• Cart activity, checkout activity, and order-related activity

• Technical information used to help operate, secure, and improve our website

Information From Third Parties

We may receive information from third parties that support our business, such as:

• Shopify and Shopify-supported services

• Payment processors

• Shipping carriers and fulfilment providers

• Fraud-prevention and security providers

• Email, customer-service, analytics, advertising, or marketing service providers

• Social-media or advertising platforms, if you interact with our advertisements or voluntarily connect with us through those platforms

We may combine information received from third parties with information collected through our website, where permitted by law.

2. How We Use Personal Information

We use personal information only for purposes that are appropriate, disclosed to you, and permitted by applicable law. These purposes may include:

• Processing, confirming, and fulfilling orders

• Arranging shipping, delivery, returns, exchanges, refunds, and customer support

• Communicating with you about your order, account, payment, shipment, return, or service request

• Providing product information, including clothing size, fit, care, and availability assistance

• Operating, maintaining, securing, and improving babyboof.shop

• Personalizing your shopping experience, such as remembering cart contents or preferences

• Detecting, investigating, and preventing fraud, unauthorized transactions, security incidents, abuse, or illegal activity

• Complying with tax, accounting, legal, regulatory, and recordkeeping obligations

• Measuring website performance and understanding how visitors use our store

• Sending marketing communications when we have the required consent or another lawful basis to do so

• Protecting the rights, property, safety, and security of babyboof.shop, our customers, and others

• Establishing, exercising, or defending legal claims where necessary

We may also create aggregated or de-identified information that no longer reasonably identifies you. We may use this information for analytics, business planning, and service improvement.

3. Consent

Where required by applicable law, we obtain your consent before collecting, using, or disclosing your personal information, except where consent is not required or where the collection, use, or disclosure is otherwise permitted by law.

Your consent may be express, such as when you enter information at checkout, subscribe to marketing emails, or accept cookies through a consent tool. In some circumstances, consent may be implied where the purpose is obvious and the information is necessary to provide a requested service, such as using your shipping address to deliver an order.

You may withdraw consent at any time, subject to legal, contractual, or operational limitations. Withdrawing consent will not affect processing that was already lawfully completed, and it may affect our ability to provide certain services, including order fulfilment where necessary information is required.

To withdraw consent or ask a question about consent, contact info@babyboof.shopp.

4. Cookies and Similar Technologies

babyboof.shop uses cookies and similar technologies to operate our Shopify store, remember your preferences, maintain cart and checkout functionality, understand site performance, and help protect our store from fraud.

Cookies are small files placed on your device when you visit a website. Depending on your choices and the technologies enabled on our store, cookies and similar technologies may be used for:

• Essential website and checkout functions

• Security and fraud prevention

• Cart persistence and customer preferences

• Website analytics and performance measurement

• Advertising measurement and marketing, where enabled

• Remembering your cookie-consent choices

You can manage cookies through your browser settings. Blocking certain cookies may affect website features, including cart, account, checkout, and preference functions.

Where required by law, we will seek consent before placing or using non-essential cookies and similar technologies. You may also use the cookie choices or privacy controls made available on our website, where applicable.

5. Marketing Communications

With your consent or where otherwise permitted by law, babyboof.shop may send you promotional emails about clothing collections, new arrivals, special offers, cart reminders, store updates, or other marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting info@babyboof.shopp.

Please note that unsubscribing from marketing communications does not stop essential non-promotional messages, such as order confirmations, shipping updates, account notices, refund notices, security messages, or replies to your customer-service requests.

6. How We Share Personal Information

We do not sell your personal information for money. We may share personal information with service providers and other parties only as reasonably necessary to operate our business, provide requested services, comply with law, or protect our legitimate interests.

We may share information with:

• Shopify: to host and operate our ecommerce storefront, checkout, order-management, and related services.

• Payment providers: to process payments, refunds, chargebacks, and fraud-prevention checks.

• Shipping, fulfilment, and logistics providers: to prepare, dispatch, track, and deliver your order.

• Customer-support, email, marketing, analytics, and technology providers: to help us communicate with customers, operate our website, analyse performance, and provide services that we choose to enable.

• Professional advisers: such as lawyers, accountants, insurers, auditors, and consultants where necessary.

• Government authorities, regulators, law-enforcement agencies, or other parties: where required by law or where reasonably necessary to protect rights, safety, security, or legal interests.

• Business successors: if babyboof.shop is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, subject to applicable legal requirements.

Service providers are permitted to use personal information only as needed to provide services to us or as otherwise required by law or their applicable terms and privacy notices.

7. International Data Transfers

babyboof.shop may use service providers that process, store, or access personal information outside your province, territory, or country of residence, including in Canada, the United States, and other jurisdictions where Shopify and our service providers operate.

When personal information is transferred outside Canada, it may be subject to the laws of the jurisdiction in which it is processed, including lawful access requirements by courts, law-enforcement agencies, or government authorities.

We take reasonable steps to use appropriate safeguards for information handled by our service providers, taking into account the nature of the information and the services provided.

8. Shopify and Third-Party Services

Our store is powered by Shopify. Shopify may process certain personal information to provide ecommerce-platform services and features. Shopify’s processing of personal information is also subject to its own privacy documentation.

babyboof.shop may use third-party applications or services to support store functions, shipping, marketing, analytics, customer communication, reviews, or fraud prevention. The information these providers receive may vary depending on the services enabled and your interactions with our website.

We encourage you to review the privacy notices of third-party services before providing information through their websites or services.

9. Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

These measures may include access controls, secure service providers, account protections, limited internal access, payment-provider safeguards, and procedures for responding to security incidents.

However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure. You should use a strong password for any account you create and avoid sharing account credentials with others.

If a privacy or security incident occurs, we will assess it and take steps required by applicable law, including notifying affected individuals and authorities where legally required.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, resolve disputes, enforce agreements, maintain business records, and comply with legal, tax, accounting, or regulatory obligations.

The appropriate retention period depends on the type of information, why it was collected, the sensitivity of the information, legal requirements, and whether the information is needed to protect our rights or respond to a request.

When information is no longer reasonably required, we will delete, anonymize, or securely destroy it, subject to legal and technical limitations.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Withdraw consent to certain uses or disclosures

• Unsubscribe from marketing communications

• Ask questions about our privacy practices

• Request information about how your personal information has been used or disclosed

• Request deletion, de-indexing, or other action where such rights apply by law

• Make a complaint about how we handle personal information

To make a request, email info@babyboof.shopp with the subject line “Privacy Request.” Please provide enough information for us to identify your account or order and understand your request.

For security reasons, we may need to verify your identity before responding to a request. We will respond within the timeframe required by applicable law or explain if additional time is reasonably necessary.

We may decline or limit a request where permitted or required by law, including where responding would reveal another person’s information, compromise security, interfere with legal obligations, or fall within another lawful exception.

12. Québec Privacy Information

If you are located in Québec, babyboof.shop recognizes that Québec privacy law may provide additional rights and obligations concerning personal information collected, held, used, or disclosed in the private sector.

Our Privacy Officer can be contacted at info@babyboof.shopp for questions, access requests, correction requests, consent withdrawal, complaints, and other privacy-related matters.

Where applicable, you may request information about personal information held about you, ask for correction of inaccurate information, and exercise other rights available under Québec law. If you are dissatisfied with our response, you may have the right to contact the Commission d’accès à l’information du Québec.

13. Children’s Privacy

babyboof.shop is intended for individuals who are legally able to make online purchases or who have the involvement of a parent or legal guardian.

We do not knowingly collect personal information from children under 14 years of age without appropriate consent from a parent or tutor where required by applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact info@babyboof.shopp so that we can review and take appropriate action.

14. Links to Other Websites

Our website may contain links to third-party websites, social-media platforms, payment services, or other services that are not operated by babyboof.shop.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review the privacy policy of each external website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal obligations, or privacy practices.

When we make changes, we will post the updated version on babyboof.shop and revise the Effective Date. If a change is material, we may provide additional notice where required by law.

Your continued use of our website after an updated policy is posted means that you acknowledge the updated policy, to the extent permitted by law.

16. Contact Us and Privacy Complaints

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact:

babyboof.shop
Website: https://babyboof.shop
Privacy Officer Email: info@babyboof.shopp

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.